The Vision

The ongoing pressure on companies to perform better every day is forcing them to change faster and faster. They have to improve quality, reduce costs, become more customer-focused, improve flexibility and shorten lead-times day by day.

Past experience shows that implementing changes haphazardly and merely introducing a few smart tools usually leads only to short-term improvements. Continuous improvement is a more systematic approach to enhance performance and eliminate losses. Performance is measured and reported using KPIs (key performance indicators). These business specific indicators are monitored daily and form the basis for further improvements to achieve even better results.

For continuous improvement to be successful, it must become an integral part of the corporate culture. It is important to recognise that a large proportion of the final results depends on staff on the shop floor and middle management. Top management must therefore be involved in this process and be given the support and commitment they need to continue improving their processes on a daily basis.

"Continuous Improvement needs continuous support and commitment..."